Terms of service

Terms of Service

Last updated: August 2026

Welcome to Off the Brim. By accessing or purchasing from our website, you agree to the following terms.

1. About Off the Brim

Off the Brim is an Australian lifestyle brand selling caps and other lifestyle products through our online store.

2. Products

We do our best to ensure that product descriptions, images, colours and pricing are accurate. However, colours may appear slightly different depending on your device or screen.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.

3. Orders

When you place an order, you are making an offer to purchase the products selected at the price displayed at checkout.

We reserve the right to cancel or refuse an order in circumstances including where a product is unavailable, there has been an error in the product or pricing information, or we suspect fraudulent activity.

If we cancel an order after payment has been made, you will receive a full refund.

4. Pricing and Payment

All prices are listed in Australian dollars (AUD) and include GST where applicable.

Payment must be received in full before an order is processed.

We accept the payment methods available at checkout.

5. Shipping

We ship orders to the locations specified on our website. Shipping costs and estimated delivery times are displayed at checkout.

Once an order has been handed to the shipping carrier, delivery times are outside our control. Please refer to our Shipping Policy for further information.

6. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Nothing in these terms limits or excludes your rights under the Australian Consumer Law.

7. Website Use

You agree not to misuse our website, interfere with its operation, attempt to gain unauthorised access, or use our website for unlawful purposes.

All content on this website, including our branding, logos, photographs, designs, text and graphics, belongs to Off the Brim or is used with permission and must not be reproduced without our written permission.

8. Intellectual Property

The Off the Brim name, logo, designs, embroidered phrases, photographs, written content and other brand materials are our intellectual property unless otherwise stated.

You may not copy, reproduce, modify or use our intellectual property for commercial purposes without our written permission.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

10. Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms of Service is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

Off the Brim
Email: hello@offthebrim.com.au
ABN: 49 208 636 583